Legal
Privacy Policy
This page is maintained by The Edit to answer common privacy questions about our website and services. It describes our current practices — not independent legal advice or a certification.
What information we collect
We collect the information you provide directly through our website. When you submit a consultation enquiry via our contact form, we receive your name, email address, phone number, location, space type, preferred collection and project details.
If you sign in to our admin area, authentication data (such as your email address) is handled by our authentication provider to verify your identity and keep your session secure.
We do not collect payment information through this website.
How we use your information
We use your contact details to respond to enquiries, arrange consultations, discuss project requirements and follow up on planting and styling services.
We do not sell or share your personal information with third parties for marketing purposes. Information you provide is used only for the purpose it was given.
Where your information is stored
Enquiry data submitted through our contact form is stored in the platform that hosts our website and database services. We rely on industry-standard security measures provided by our hosting and database platform.
Data may be processed and stored in data centres outside the United Kingdom, depending on the infrastructure of our service providers.
Cookies and third-party content
Our website includes an Instagram feed widget provided by Elfsight. This widget may place cookies or use similar technologies in accordance with Elfsight's own privacy and cookie policies. We do not control these cookies.
We do not use analytics, advertising or tracking cookies ourselves.
How long we keep your information
We retain enquiry and project records indefinitely so we can maintain a history of past work and client relationships. If you would like your data removed, please contact us and we will delete it upon request.
Your rights
You may ask us to access, correct or delete the personal information we hold about you. To make a request, please email us using the contact details below.
Contact us
If you have any questions about this policy or how we handle your data, please get in touch.
Email: contact@theeditco.co.uk
Phone: 07749 321 516
This privacy policy was last updated in July 2026. It reflects The Edit's current practices and may change from time to time. We are not a legal certification body — the descriptions on this page represent our operational practices rather than independent verification.